Services

Personalized Services and Seals

At Signal Industrial Products, we understand that every customer has distinct needs and preferences, which is why we are committed to providing personalized solutions. By considering factors such as environmental conditions, performance expectations, regulatory compliance, and budget constraints, we deliver customized sealing solutions that not only meet but exceed customer expectations.

Installation

We maintain a convenient City Counter where customers can personally bring in their hydraulic cylinders, mechanical seals, or any type of O-ring, gasket, or sealing element for inspection, identification, and potentially same-day repair. Our City Counter serves as a dedicated service point to address your immediate sealing needs efficiently.

In addition to our repair services, we offer factory assistance for installing gasketing material at your facility. Our team can provide guidance and support to ensure proper installation techniques, helping you maximize the lifespan and effectiveness of your gaskets. By implementing the right practices, we aim to optimize the sealing performance and prevent premature failures.

Application Engineering

For all your application-specific sealing needs, we encourage you to get in touch with our team of sealing specialists at Signal Industrial Products. Whether you operate in the chemical manufacturing industry or are involved in a hydroelectric facility, we have the resources to assist you. By understanding the specifics of your application, we can recommend the most suitable sealing solutions that offer optimal performance, durability, and reliability. We take pride in our ability to identify and recommend components that fulfill your specific sealing needs.

Repairs

At our City Counters, we can also offer a range of services to address your hydraulic and pneumatic sealing needs. Our experienced team is skilled in identifying and recommending hydraulic/pneumatic packing, ensuring the reliable operation of your equipment. In many cases, we will have the required seal on hand, minimizing downtime and maximizing productivity.

For metric applications, we strive to provide a quick turnaround time of 1-3 days. To begin the repair process, cylinders need to be disassembled to assess and address any issues effectively. To support emergency repairs, we maintain a comprehensive inventory of standard and metric O-rings, standard rod seals, wipers, piston seals, as well as commonly used gaskets, oil seals, and piston cups.

Custom Seals

To initiate the process, simply email us a drawing or provide dimensional and material requirements for your custom seal. Our team of experts will promptly review your specifications and provide you with a comprehensive quote tailored to your specific requirements. We understand the importance of meeting tight deadlines and ensuring customer satisfaction, and our streamlined processes and reliable network contribute to achieving these objectives. Contact us today with your custom seal requirements, and let our experienced team deliver the quick turnaround time and exceptional product quality you deserve.

Inventory Management

We prioritize providing exceptional support to our customers by maintaining a substantial strategic inventory of fluid-sealing components across three warehouse locations in the Tennessee Valley. This extensive inventory allows us to meet our customers’ requirements and ensure seamless operations.

To further enhance our inventory management capabilities, we offer vendor-managed inventory services. Through daily, weekly, or monthly stock checks, we closely monitor and maintain appropriate stock levels on-site. Whether it’s production stock, or maintenance stockroom inventory, we proactively manage the inventory to prevent shortages and minimize downtime.

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Emergency Services

Our emergency services encompass various solutions, including in-house cylinder repairs at some of our City Counter and expedited shipping of products on the same day. When it comes to specific O-ring requirements, our City Counter is well-stocked with a wide range of options. There is a high probability that we will have the needed O-ring in stock, ensuring quick access to the required component without delay.

We have nurtured long standing relationships with trusted vendors, enabling us to source the necessary parts to prevent shutdowns at plants swiftly. These relationships also facilitate the timely turnover process during shutdowns and expedited build-outs of plants with the availability of accelerated parts. Whether it’s repairing cylinders, sourcing specific parts, or facilitating quick deliveries, our dedicated team and extensive network enable us to respond swiftly to emergency situations.